· Understanding the importance of training in the workplace
· Exploring the role of a trainer
· Setting expectations for the course
· What is Learning
· Types of Learning Styles
· Adult Learning
· Laws of Adult Learning
· Principles of Adult Learning
· Characteristics of Adult Learning
· Why Adults learn?
· What is a training cycle?
· Clearing the misconceptions about training
· The steps involved
· Preparing a training calendar
· TNA
· Basics of Instructional Design
· ADDIE- What is it?
· Training Manuals – Instructor and Students
· Designing Activities, Exercises and Assessments
· Types of Presentation Aids
· Control the Environment
· Overcoming training fear
· How to decide the mode of training
· What’s your training Style
· Diagnostic Charts - Movement, Eyes, Voice & Gestures
· Using Body Language to deliver Power packed Sessions
· Creating a positive learning environment
· Managing diverse learner groups
· Adapting training delivery to different learning styles
Using multimedia and technology effectively
· Methods used in training
· Developing a training plan
· Build Rapport with audience
· Using Questions
· Giving Feedback Mechanisms
· Selecting appropriate assessment methods for the training
· Designing effective evaluation tools and surveys
· Analyzing and interpreting training evaluation data
· Continuous improvement of training programs
· Kirk Patrick Model of Evaluation
· Planning and organizing interactive group activities
· Facilitating effective role-plays and simulations
· Providing constructive feedback and coaching
· Encouraging reflection and application of learning
· Understanding cultural differences and their impact on soft skills
· Promoting inclusivity and diversity in training programs
· Developing cultural sensitivity and awareness as a trainer
· Dealing with resistance and challenging behaviours
· Conflict resolution strategies
· Handling sensitive topics and discussions
· Creating a safe and respectful learning environment
· Workplace etiquette and professional behaviour
· Dress code and appearance standards
· Business communication etiquette: email, phone, and meetings
· Networking and building professional relationships
· Creating a personal brand as a soft skills trainer
· Marketing and promoting your services
· Client relationship management and customer service
· Continuing professional development and staying updated
· Participants will deliver short training sessions on selected topics
· Peer feedback and constructive criticism
· Trainer-led feedback and suggestions for improvement